![]() ![]() ![]() ![]() I can't even change the refresh rate from 60Hz!Īny advice is kindly welcome! My GPU btw is an ASUS GTX1070 and the model number of the Odyssey G5 is LC27G55TQWRXEN. Only then the monitor displays something again but does the same thing as soon as I try any other setting. The only thing I can do is shut down or unplug the pc and then open the G5's OSD and reset to default settings. The OSD does not work and I cannot change anything. So I tried re-enabling the Freesync and 144Hz settings on my display, but I soon as I enable ANYTHING, the display goes black and unresponsive like it's trying to display a signal but miserably fails and does nothing. I connected the monitor via DP to the PC and at first everything seemed ok, however, G-Sync was still not showing. I remembered seeing somewhere that there was a thing with nVidia's Freesync compatibility over HDMI, so I purchased a Displayport cable thinking that would make my life easier. I had already enabled Freesync and 144Hz on the monitor btw and windows identified it and allowed me to use 144Hz on HDMI. So, I just purchased a Samsung Odyssey G5 on sale and while everything seems to be fine with an HDMI connection, I couldn't find the G-Sync option in nVidia control panel to enable Freesync compatibility. Test to see if you are able to get any sound output after the power cycle process.I need your help troubleshooting some problems I've been having with my new monitor.Turn on the Odyssey Neo G8 and the connected device again.Wait for several minutes and then plug both back into the power outlets.Next, you need to unplug both from the power outlets.Turn off the Samsung Odyssey Neo G8 and the connected device.In order to do so, you can try taking the following steps: ![]() Power cycling the monitor, as well as the connected device, may be able to fix this problem. If you are having a difficult time trying to update this gaming monitor, then we recommend that you take a look at this article.ĩ. A new firmware for the Samsung Odyssey Neo G8 may help fix its sound output problems as well. You can also try turning up the volume level on your earphones, headphones or headset.Ĩ. If you are trading in a working device, it must meet the following conditions: Phone powers on & holds charge. How to use your Samsung Odyssey Ark Gaming Monitor. If you have your earphones, headphones or headset connected to the monitor, then you should try unmuting your listening device.ħ. Buy the 32' Odyssey G5 Gaming Monitor LS32CG510EUXXU with 165Hz Refresh Rate & 1ms Response Time. You can also try increasing the volume level in the media player, videogame and/or the connected device.Ħ. Make sure you accidentally didn’t mute the audio in the media player, videogame and/or the connected device.ĥ. Select the dropdown menu in the “Choose your output device” section and then select the monitor for the sound output.Ĥ. If you are using a Windows 10 PC, for example, then you need to go to Settings > System > Sound. If the connected device offers multiple ways of outputting sound, then you need to set this setting to the Odyssey Neo G8. If there are notable defects, then you can try getting a new cable.ģ. You should also check to see if the video cable has any visible damage. Other adapters, splitters and pass-through devices may also mute the sound output.Ģ. Using a DVI to HDMI cable won’t transfer any audio. To start off, make sure you connect the other device directly to the curved gaming monitor. To see how you can fix these problems, you can take a look at this troubleshooting guide at Seeking Tech.ġ. In some cases, you may not be able to hear anything at all. I've tried the supplied cable, and a USB-C -> DisplayPort ( both v1.4 ), and the result is the same for both. When using your Samsung Odyssey Neo G8, you may get low volume sound output. Just wondering if anyone has issues with the G7 and connections via DisplayPort, as all I'm getting is a black screen ( HDMI works fine ). ![]()
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